Churlish Media
All work

// Authority Studio · Run

Rustic Lumber Store

A lumber yard with a YouTube channel built like a TV show.

Rustic Lumber Store
Client
Rustic Lumber Store
Location
Louisville, Nebraska
Year
2021–2026
Length
5 years
Offer
Authority Studio
Way
Run

Run: we caught it, cooked it and served it. Rustic Lumber Store never had to hire a video team.

// Before

Where they started.

Rustic Lumber Store sells live-edge slabs, custom furniture and wood finishes out of Louisville, Nebraska. Woodworkers buy from people they've watched work, and a product page gives them nobody to watch. Zach needed a reason for woodworkers to come back every week, and a way to sell finish to people who'd never set foot in the yard.

// What we did

What we did.

  1. 01.

    Program the channel like a network

    We didn't post videos. We built shows, each with its own name, format and day: Handcrafted (a customer, a build, a reveal), Slaburday Saturday (the weekly slab drop), Slab Spotlight (one species, start to finish) and Rustic Lumber Store Adventures (sourcing trips, from the sawmill to Costa Rica).

  2. 02.

    Put real people in every episode

    A birthday surprise table. A business owner building his own company desk. A Make-A-Wish treehouse. A first-time woodworker ruining a project on camera. The customer is the story, and the slab is the product.

  3. 03.

    Take the show on the road

    At Workbench Con 2024 we turned the booth into a studio and filmed interview episodes with makers, co-produced by Rustic Lumber Store and Churlish Media.

  4. 04.

    Turn the audience into buyers

    How-to episodes for every finish in the line, from Furniture Oil to Hydrocoat to Epoxy to 2K Hydrolaq. Then Woodaddy, a wrestling-promo mascot, and 'Big Furniture Oil' ads that go after the expensive brands by name.

  5. 05.

    Keep them after the sale

    A nurture sequence after every purchase, an affiliate program for makers, and The Chisel, a coaching community for woodworkers who want to sell what they build.

// What it did

What it did.

194.

videos published on the channel

112K+.

YouTube views

100+.

five-star reviews

// Why Run

Why we ran it.

A shop owner who's cutting slabs all day isn't going to run a channel on the side. Run means we show up, shoot it, cut it and publish it on schedule. Zach shows up for the camera and gets back to the yard.

// What they kept

The channel, every raw file, the mascot, the ad account and the customer list are in Rustic Lumber Store's name.

ChannelRaw footageWoodaddyAd accountEmail list

// Watch

Next project

Freed By Real Estate

Don't know where to start?

Start with
the Diagnostic.